Frequent Questions

Under a state's operator certification program, each community and nontransient noncommunity water system must be under the direct supervision of a certified operator. To become certified, water system operators must take and pass an examination (64 FR 59

EPA's operator certification guidelines do not require a state to or restrict a state from offering operator certification examinations in languages other than English. The decision is ultimately up to the state. A state may want to consider the following factors before offering an exam in a second language: 1. Ensure the candidate meets all of the requirements for certification (education and experience); passing the test is just one of the requirements. 2. If the candidate's normal form of communication is not English, consideration should be given to how the state will provide continuing education credits. Once an operator becomes certified, the operator must take training to renew certification as required by state law. 3. Does the state have personnel that can communicate with persons who may not speak English as a first language? 4. Would the community/population served by a water system benefit from an operator who is either bilingual or doesn't speak English as a first language?
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