Frequent Questions

My lab is telling me they can't enter my lab data because my system is not coming up on their screen. What's wrong?

The PWS will need to indicate in DCTS who is the contracted E.Coli & Crypto lab before the data can be uploaded by the lab. The Administrative user for the PWS is the only user that can choose the contract lab in the DCTS. This can be done by clicking on the ?Update Contracted Lab? icon found in toolbar on the lefthand side of the screen in the LT2 Data Collection System.
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