Frequent Questions

What should Public Notifications include?

EPA sets strict requirements on the form, manner, content, and frequency of public notices. Notices must include:

  • A description of the violation that occurred, including the potential health effects
  • The population at risk and if alternate water supplies need to be used
  • What the water system is doing to correct the problem
  • Actions consumers can take
  • When the violation occurred and when the system expects it to be resolved
  • How to contact the water system for more information
  • Language encouraging broader distribution of the notice
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